Terms of service

TERMS OF SERVICE
Last Updated: November 4, 2026

Welcome to lizenlora. These Terms of Service govern your use of https://lizenlora.shop and purchases through our online store, subject to mandatory consumer protection laws.

1. ELIGIBILITY
Customers must have legal capacity to make purchases or appropriate parental or guardian permission.

Use of our website must comply with applicable laws.

2. PRODUCT INFORMATION
We make reasonable efforts to provide accurate product descriptions, images, prices, and availability information.

Minor differences in appearance may arise from display settings or manufacturing variations.

Product listings may be changed as necessary.

3. ORDERS AND ACCEPTANCE
Submitting an order constitutes an offer to purchase.

An automated order confirmation acknowledges receipt but does not necessarily establish acceptance.

We may verify payment, product availability, and shipping eligibility before fulfilling an order.

If a paid order cannot be fulfilled, an appropriate refund will be provided.

4. PRICES AND PAYMENTS
Prices and applicable charges will be displayed before checkout completion.

Customers must provide accurate billing information and use authorized payment methods.

Genuine pricing errors will be handled according to applicable consumer law.

5. SHIPPING AND DELIVERY
Orders are generally processed within 2–3 business days.

Estimated shipping transit time is 20–45 calendar days after dispatch.

Orders with a merchandise subtotal greater than $30 USD qualify for free standard shipping.

Please review our Shipping Policy before purchasing.

Mandatory remedies for delayed or undelivered goods remain unaffected.

6. TAXES AND IMPORT CHARGES
Applicable sales tax, VAT, and import-related obligations will be handled according to relevant laws.

Customers will not be required to pay additional import duties or delivery-related taxes beyond the total disclosed at checkout.

7. RETURNS AND REFUNDS
Eligible merchandise may be returned within 30 calendar days of delivery using our authorized free return process.

Approved refunds typically appear in the original payment account within 3–7 business days after issuance, subject to applicable statutory deadlines.

8. CUSTOMER RESPONSIBILITIES
Customers must provide accurate contact, billing, and shipping details.

Fraudulent transactions, unauthorized access, malicious software, and unlawful disruption of website operations are prohibited.

9. INTELLECTUAL PROPERTY
Original website content, product photographs, graphics, branding, and other protected materials belong to their respective rights holders.

Unauthorized commercial reproduction or distribution is prohibited.

10. THIRD-PARTY SERVICES
Our store may use Shopify, payment processors, fulfillment partners, and shipping carriers.

Independent third-party terms may apply without reducing mandatory consumer rights.

11. WEBSITE OPERATION
We make reasonable efforts to maintain a secure and functional website.

Temporary maintenance, technical errors, or service interruptions may occur.

12. LIABILITY
Nothing in these terms excludes liability for fraud, death or personal injury caused by negligence, or any other right or liability that cannot legally be excluded.

Other limitations apply only where permitted by law.

13. GOVERNING LAW
The applicable governing law depends on the verified identity and jurisdiction of the actual contracting seller.

Mandatory consumer protections, including those applicable to UK consumers, remain unaffected.

14. CHANGES
We may update these terms when our operations or legal obligations change.

Revisions will not retroactively remove rights arising from completed purchases.

15. CONTACT
Store Name: lizenlora
Website: https://lizenlora.shop
Customer Service Email: fabi-topherru@outlook.com

The verified legal name and business address of the actual contracting seller must be added before publication.