Orders are generally processed within 2–3 business days after payment confirmation.
Estimated shipping transit time is 20–45 calendar days after dispatch.
Actual delivery may vary depending on destination, customs processing, weather, holidays, and carrier operations.
DO YOU OFFER FREE SHIPPING?
Yes! We provide free standard shipping for orders with a merchandise subtotal greater than $30 USD.
For orders of $30 USD or less, any applicable delivery charge will be displayed before checkout completion.
Customers will not be asked to pay additional import duties or delivery-related taxes beyond the checkout total.
WHAT IS YOUR RETURN AND REFUND POLICY?
We offer a 30-day return period for eligible merchandise beginning on the delivery date.
Free return shipping is available through our authorized return process.
Approved refunds are issued to the original payment method and typically appear within 3–7 business days after issuance, subject to mandatory legal deadlines.
To request a return, email fabi-topherru@outlook.com.
Statutory consumer rights remain unaffected.
WHAT IF MY ORDER IS LOST, DAMAGED, OR INCORRECT?
Email fabi-topherru@outlook.com with your order number and a description of the issue.
Please include photographs when relevant.
We will investigate and arrange an appropriate replacement at no additional charge or a refund according to applicable consumer law.
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